Supporting you with your
insurance needs
At Emerre & Hathaway, we know that insurance is about more than just having a policy — it is about having the right support when you need it most. To make things easier, we have created a quick-access hub of resources for our general insurance clients.
Here you will find helpful information to guide you through understanding your cover, managing your policies, and accessing support with the claims process. Our goal is to provide clear, practical tools that enable you to feel confident about your insurance decisions.
Claim Guides
Your Home Claim
Support and guidance.
Your Vehicle Claim
Support and guidance.
Useful Information
Client Tips
Useful tips for your house, contents and motor vehicle.
Severe Weather: Stay Protected, Claim with Confidence
Practical guidance on protecting your property and managing your claim.
FENZ Levy Changes
From 1 July 2026, changes to the Fire and Emergency New Zealand levy may affect the cost of your insurance.
Important Information
Insurer Financial Strength Ratings
Our insurers' financial strength information.
Insurance Disclosure Guide
Everything you need to know before confirming your insurance policy.