More choice. More support. Local advice
Discover the benefits of arranging your insurance through a local broker.
Insurance can be complicated. Different insurers offer different policies, benefits, exclusions and excesses, and the cheapest premium is not always the best cover.
When you arrange insurance directly with one insurer, you are generally limited to that insurer’s products. You may also find yourself dealing with a call centre, speaking to a different person each time and having to explain your circumstances all over again.
At Emerre & Hathaway, we do things differently. You deal with a local broker who takes the time to understand you and your insurance needs.
Why Use An Insurance Broker?
More choice
Because we work with a range of insurers, we can offer you greater choice across domestic, rural and business insurance, including access to specialist products where needed.
A familiar face
When you contact Emerre & Hathaway, you speak with local people. Whether you are discussing a change, reviewing your cover or making a claim, you deal with a team who already knows your insurance history, rather than having to start again with a different call centre representative each time.
Personal advice
We take the time to understand what matters to you, explain your options and help identify risks or gaps in cover that may otherwise be overlooked. Whether you are insuring your family home, a farm or a growing business, we believe your insurance should reflect your individual circumstances.
Help understanding the fine print
Insurance policies can differ significantly. We explain important benefits, conditions, exclusions and excesses in plain language, so you can make an informed decision about your cover.
Ongoing support
Your insurance needs can change when you buy a new vehicle, renovate your home, purchase equipment, expand your business or make changes to your farm.
We help you manage these changes and keep your insurance up to date as your circumstances develop.
Someone to advocate for you
We work for you. When you need assistance, you have a broker who understands your insurance and can communicate with the insurer, assessor or other parties on your behalf.
End-To-End Insurance Service
Our service does not stop once your insurance has been arranged. From placing your cover and managing policy changes, through to renewal and claims, we support you throughout the entire insurance journey.
From Cover To Claim, We’ve Got You
A claim is when the value of having an insurance broker can become most apparent.
We have a dedicated claims team to help guide you through the process. We can assist with lodging your claim, communicating with the insurer or assessor, explaining what information is required and helping you understand the next steps. Instead of trying to manage everything through an online portal or repeatedly explaining your claim to different call centre representatives, you have a local team who understands your insurance and is available to help. When something has gone wrong, it makes a real difference to speak with a familiar person who knows your name and your policy.
Insurance for home, farm & business
For more than 40 years, we have helped protect people, property and livelihoods throughout Gisborne and the wider region.
Domestic insurance
We can arrange cover for your home, contents, vehicles, boats and other personal assets.
Rural insurance
We provide insurance solutions for farms, lifestyle blocks, rural homes, farm buildings, machinery, vehicles, livestock and liability risks.
Business insurance
We can arrange cover for commercial property, vehicles, equipment, liability, business interruption and other business risks. No two clients are the same. We focus on finding insurance solutions that reflect your individual circumstances and the risks that matter to you.
Real People. Local Knowledge. Personal Service.
We live and work in this community. Our local knowledge means we understand many of the risks faced by Gisborne households, farmers and businesses. Our specialist insurance experience and longstanding relationships with a range of insurers allow us to provide practical advice, genuine choice and personal service.
Proud To Support Our Community
Supporting Gisborne and the wider region is an important part of who we are. We regularly support a wide range of local schools, sports clubs, charities, community organisations and events. Our sponsorships help support youth, sport, education, health, rural communities and families throughout our region. We are proud to invest back into the community we call home.
Whether you need insurance for your home, vehicles, farm or business, talk to our local team at Emerre & Hathaway.